TERMS OF USE

These Terms of Use (hereinafter referred to as “Terms”) set forth the terms of use of the Sora Memorial Service (hereinafter referred to as “Service”) provided on this website (hereinafter referred to as “Website”) by Oonosousai Co., Ltd. (hereinafter referred to as “Company”). Users who have completed the user registration (hereinafter referred to as “Users”) shall use the Service in accordance with these Terms.

 

Article 1. Application

  1. These Terms shall apply to all relationships between the Users and the Company regarding the use of the Service.
  2. In addition to these Terms, the Company may make various rules, such as rules for use regarding the Service (hereinafter referred to as “Individual Rules”). These Individual Rules shall be posted on the Website and constitute a part of these Terms, regardless of their name/title.
  3. In the event that the provisions of these Terms conflict with the provisions of the Individual Rules mentioned in the preceding paragraph, the provisions of the Individual Rules shall take precedence, unless otherwise specified in those Individual Rules. 

 

Article 2. User Registration

  1. Any individual who wishes to use the Service must agree to these Terms and shall apply for registration in accordance with the method prescribed by the Company. Registration shall be completed when the Company approves the application.
  2. If the Company determines that any of the following circumstances apply to the applicant for registration, the Company may not approve the application, and the Company shall have no obligation to disclose the reasons thereof:
    1. if false information is reported when applying for registration;
    2. if the application is submitted by an individual who has previously violated these Terms; or
    3. if the Company, for any other reason, determines that the registration is inappropriate.

 

Article 3. Management of User ID and Password

  1. Users shall be responsible for appropriately managing their user ID and password for the Service.
  2. Users shall not, under any circumstance, transfer or lend their user ID and password to a third party or share them with a third party. If a login is made with a user ID and password combination that matches the registered information, the Company shall consider it to be used by the User who registered that user ID.
  3. The Company shall not be liable for any damages caused by a third party's use of a user ID and password, except in cases of willful misconduct or gross negligence by the Company.

 

Article 4. Service Plan

The Service has two plans: (i) a one (1) month plan and (ii) a one (1) year plan. Cancellation during the Service plan period shall not be permitted. The Service plan period shall be automatically renewed at the end of the period, but the User can terminate the Service by canceling the renewal before the renewal date.

 

Article 5. Usage Fee and Payment Methods

The User shall pay the usage fees as consideration for the Service separately determined by the Company and displayed on the Website, in accordance with the payment methods specified by the Company. Once the User has paid the usage fee for the Service, the User shall not be able to cancel the Service. Furthermore, the usage fee paid by the User shall not be refunded by the Company under any circumstance, regardless of the reason.


Article 6. Prohibited Acts

  1. Users must not engage in any of the following acts:
    1. acts that violate laws, regulations, public order, or morals;
    2. acts related to criminal activities;
    3. acts that infringe on the copyrights, trademarks, or other intellectual property rights contained in the contents of the Service;
    4. acts that destroy or interfere with the functions of the servers or networks of the Company, other Users, or third parties;
    5. acts that commercially use the information obtained through the Service;
    6. acts that may interfere with the operation of the Service;
    7. acts that involve unauthorized access or attempts to illegally access the Service;
    8. acts that collect or accumulate personal information, User Data, etc. of other Users;
    9. acts to use the Service for fraudulent purposes;
    10. acts that cause disadvantage, damage, or discomfort to other Users who use the Service or third parties;
    11. acts that impersonate other Users;
    12. acts to promote, advertise, solicit, or sell on the Service that the Company does not approve;
    13. acts aimed to meet the members of the opposite gender who have not met;
    14. acts that directly or indirectly provide benefits to anti-social forces in relation to the use of the Service; or
    15. any other acts that the Company deems inappropriate.

 

Article 7. Suspension of the provision of Service

  1. The Company may suspend or interrupt the provision of all or part of the Service without prior notice to the Users if the Company determines that any of the following circumstances exist:
    1. when maintenance, inspections, or updates are being performed on the computer systems related to the Service;
    2. when the provision of Service becomes difficult due to force majeure events, such as earthquakes, lightning strikes, fires, power outages, or other natural disasters;
    3. when an accident causes suspension of satellites, computers, communication lines, etc.; or
    4. when the Company otherwise determines that the provision of the Service is difficult.
  2. The Company shall not be liable for any disadvantage or damages caused to the Users or a third party due to the suspension or interruption of the provision of Service.

 

Article 8. Restrictions on Use and Cancellation of Registration

  1. If the Users fall under any of the following items, the Company may, without prior notice, restrict a User’s use of all or part of the Service or cancel the User’s registration:
    1. if the Users violate any provision of these Terms;
    2. if it is discovered that the registered information contains false facts;
    3. if the Users fail to pay the usage fee;
    4. if the Users fail to respond to a communication from the Company for a certain period; or
    5. if the Users have not used the Service for a certain period of time; or
    6. in other cases where the Company determines that the User’s use of the Service is inappropriate.
  2. The Company shall not be liable for any damages incurred by the Users as a result of the actions taken by the Company under this Article.

 

Article 9. Withdrawal

Users may withdraw from the Service by following the withdrawal procedures stipulated by the Company. 

 

Article 10. Changes to Service Content

  1. The Company does not warrant, either explicitly or implicitly, that the Service is free from factual or legal defects (including defects related to safety, reliability, accuracy, completeness, effectiveness, suitability for a specific purpose, security, errors or bugs, infringement of rights, etc.).   
  2. The Company shall not be liable for any damages incurred by the Users due to the Service, except in cases of willful misconduct or gross negligence on the part of the Company.  
  3. In any case, the Company's liability for damages to the Users for all damages shall be limited to the amount of usage fees received by the Company from the User in the month in which such damages occurred.
  4. The Company shall not be liable for any transactions, communications, disputes, etc. that may arise between a User and other Users or third parties in connection with the Service.

 

Article 11. Changes to Service Content

The Company may change, add to, or discontinue the content of this Service with prior notice to the Users, and the Users shall consent to such changes. 

 

Article 12. Changes to the Terms of Use

  1. The Company may change these Terms if the Company deems it necessary.
  2. When the Company changes these Terms, pursuant to the preceding paragraph, the Company shall, through the Website, notify the Users of the change, the content of the changed Terms, the effective date of such changes, and the date as of which the changed terms will be applicable.

 

Article 13. Handling of Personal Information

The Company shall handle personal information obtained through the use of the Service appropriately, in accordance with the Company's Privacy Policy.

 

Article 14. User Data

  1. In the relationship between the Users and the Company, all rights, title, and interest in all data, photographs, etc. uploaded by the User to the Service (hereinafter referred to as “User Data”) shall belong to the Users. Nothing in these Terms shall be construed as granting the Company any rights to User Data beyond the scope expressly provided for in these Terms. The Users shall grant the Company a limited, non-exclusive, and worldwide license to view and use the User Data for the purpose of provision of Service and for any related purposes thereto.
  2. The Company shall transmit the User Data to space through satellites under the Services, but the transmitted User Data will not remain stored on the satellites.
  3. The transmission, storage, and use methods of the User Data may be changed from time to time for technical reasons. In such cases, the Company shall promptly notify the Users of such change.

 

Article 15. Notice

All notices and communications between the Users and the Company shall be made in accordance with the methods designated by the Company. Unless the Users notify the Company of a change of contact information in the manner separately prescribed by the Company, the Company shall presume that the User's currently registered contact information is valid and shall send notices and communications to that contact information. Such notices and communications shall be deemed to have been received by the Users at the time of transmission.

 

Article 16. Prohibition of Assignment of Rights and Obligations

The Users shall not assign any rights or obligations under these Terms to a third party without the Company's prior written consent.

 

Article 17. Governing Law and Jurisdiction

  1. These Terms shall be governed by and construed in accordance with the laws of Japan.
  2. dispute arising in connection with the Service shall be subject to the exclusive jurisdiction of the courts that have jurisdiction over the Company’s head office.

 

Article 18. Severability

If any provision or condition of these Terms is deemed invalid or unenforceable for any reason, such provision shall be deemed severable and shall not affect the validity or enforceability of the remaining portions of these Terms.

 

Article 19. Waiver

Any act or failure to act under these Terms shall not be deemed a waiver of any provision of these Terms by the Company.

 

Article 20. Entire Agreement

These Terms, the Privacy Policy, and the Individual Rules constitute the entire agreement between the Users and the Company regarding the subject matter of these Terms and supersede all prior agreements or representations between the Users and the Company relating thereto.
Established on March 31, 2025

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